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 Please do not register for an account if you are only viewing permit history and/or status. 

ATTENTION:  The Accela Citizens Portal will have scheduled maintenance from Friday, December 10, 2021, at 5:00 p.m. - Monday, December 13, 2021, at 8 a.m.  During this downtime, you will not be able to create an account, apply for a permit, or check the status of your permit application.  Thank you for your patience as we work to improve our permit system.

All Community Development Department (CDD) operations will be closed on Friday, December 24th through January 4th, 2022 for a Town Hall Holiday Closure.  Planning, Building, and Code Compliance services will not be available during this Holiday, including but not limited to, online permitting system account activation, receipt/processing of online applications, project reviews, building inspections, or external communications.  We will resume normal operations on Tuesday, January 4th, 2022.  

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Account Registration

You will be asked to provide the following information to open an account:

      • Choose a user name and password
      • Personal and Contact Information
      • License Numbers if you are registering as a licensed professional (must have a current Town of Los Gatos Business License (required)
       * Design/Professionals may register using 000000 (staff will verify)

Please review and accept the terms below to proceed.

Disclaimer and Privacy Policy

The Town is neither responsible nor liable for any viruses or other contamination of your system nor for any delays, inaccuracies, errors or omissions arising out of your use of the site or with respect to the material contained on the site, including without limitation, any material posted on the site. This Web site and all materials contained in it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The Town is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, this Web site and/or the materials contained on this Web site whether the materials are provided by the Town or a third party.

In addition to the preceding terms and conditions the Town, its officers, employees, agents or representatives shall not be liable for any damages of any kind arising from your use of the online payment service. Nothing contained in this Web site constitutes or is intended to constitute legal advice by the Town or any of its agencies, officers, employees, agents, or representatives.

External Links

This Web site may contain links to other sites on the Internet, which are provided for the convenience of the user. The Town is not responsible for and makes no representation about the content or material available on such other sites. Links are not intended to imply sponsorship, affiliation, or endorsement by the City.

Privacy Policy

While the Town does not sell any information collected and provided through this Web site, such information may be subject to disclosure as required by any federal, state or local laws, rules, or regulations, including, but not limited to, the California Public Records Act (Government Code Section 6250 et seq.).

Communications via Website

Communications made through e-mail and messaging systems shall in no way be deemed to constitute legal notice to the Town or any of its agencies, officers, employees, agents, or representatives, with respect to any existing or potential claim or cause of action against the Town or any of its agencies, officers, employees, agents, or representatives, where notice to the Town is required by any federal, state or local laws, rules, or regulations.

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